Many people think of outsourcing as a way to cutting cost. However, there is so much more to it. When it comes to outsourcing, what you will find is almost everything related to ‘employment solutions’. there are many things that can be handled trough outsourcing such as staffing, call centers, remote work, and virtual customer service. For small business, it can be such a powerful tool to use more than just a cost-saving measure.
Real benefits of outsourcing for small businesses
It is often misunderstood that outsourcing is only for big businesses because small and medium businesses won’t get any benefits from it. However, it is entirely wrong. In fact, small and medium businesses can take advantage of outsourcing. And here are some of real benefits of outsourcing for both small and medium businesses:
Double and even triple your workforce
Outsourcing can help in saving money but the more important thing is that it can help double and even triple your workforce in an effective ways without spending too much money. By outsourcing you get the drive that is needed for your business to catch on quickly and compete with other companies in the market. Just imagine what your small business can do if you can afford triple the staff of what you currently have. You will be able to try new tactics, impress your client more with quick response, and even improve your product and service for your customers.
Have access to talented and dedicated professional
Outsourcing companies have their employees trained professionally, making them individuals with great talent and dedication. It is hard for you to find those kind of professional in such a short time unless you partner with outsourcing company. You can have highly qualified and highly capable people work for you without spending too much money. You may also afford to pay the top salaries in another country with more spending power, allowing you to punch above your weight. It is one of the most efficient ways for you to find talented people with strong passion and purpose.
Building 24/7 team without excessive cost
In most countries, 24/7 is cost prohibited. Also, it is hard to provide your service 24/7 especially when you are not hotels or fintech company. Meanwhile, there are many benefits from providing service 24/7 such as increased sales and improved customer service, making your customers more loyal to you. However, not many businesses can afford it. However, outsourcing makes it possible for you to build 24/7 team without spending too much money. With offshore team, you also have the option to work in different time zone, providing around-the-clock service for customers from all over the world.
Offering competitive advantage for your business
With outsourcing, your business will be more ready to face the competition even in global scale because you will be provided with more workforce consisting of dedicated and talented professionals. You will gain benefits both operationally and strategically. Competitive advantage is truly important when it comes to growing your business especially when the competition is very tight.